Delete your data

If you connected a Facebook page to Streakstone

When you connect a page, we keep your Facebook user ID, an access token from Facebook Login, the names and IDs of the pages and ad account you chose, and a token for each page, so new leads reach the business. Tokens are encrypted before they are stored.

1. On Facebook, open Settings, then Business integrations (or Apps and websites).
2. Find Streakstone and choose Remove.
3. Facebook tells us at once. We delete your user ID and every token, disconnect the page's lead forms, and Facebook shows you a confirmation code you can check on this page.

Leads the business already received stay in its workspace, because they belong to the business. It can ask us to delete them, as below.

If you sent an enquiry to a business that uses Streakstone

• Reply STOP to any WhatsApp message sent through Streakstone. That business will not message or call your number through Streakstone again.
• To have your details deleted, ask the business you enquired with, or write to the contact details below with your phone number and the business's name. We pass your request to the business and help it answer you.

If you have a Streakstone account

• A business can ask us to delete one lead or all of its data at any time. Write to the contact details below from the owner's email.
• When a workspace closes, we delete its lead data within 30 days, and account data within 30 days after the account closes, except invoices and tax records that Indian tax law requires us to keep.

More detail is in the privacy policy and the data processing agreement.